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Warning Signs for Computer Shoppers
Because the computer industry is full of terms and standards that only real computer geeks have
an understanding of, it's rather easy to pull the wool over your eyes. Don't let that happen. Consider
this article a computer-buying self-defense class.
Industry "standards" versus the ads
Beware of computer hype! You may read about "groundbreaking" technology, but, honestly, unless
you see that technology available in a computer ad, forget it.
A case in point is the current rage over the DVD disc. Yes, one day all computers will have DVD
drives rather than CD-R/W drives. But check the ads! Lots of computers are still sold with
CD-R/W drives. Any new hardware technology takes time to become accepted. Wait until something "fabulously
new" is available on most new computer systems before you decide whether to buy one.
Remember that software controls the hardware. You need software in order to use the new
hardware regardless of whether every computer has the new hardware.
Out-of-date stock
Computer dealers like to sell stuff they don't have to fix. No one — neither you nor the dealer —likes to see you come back with your computer in the box because it doesn't work. That doesn't
mean, however, that shady dealers don't try to sell you old stuff just to get rid of it.
Do your research before you walk into a store. Be aware of what is appropriate for your needs and
what the computer industry suggests as standard (which you determine by reading the ads). You
don't want a pushy salesperson convincing you that a CRT monitor is better than an LCD simply
because he has three dozen stacked up in the storage room and the boss told him to get rid of
them.
Money down required
For what possible reason would anyone need money down on a computer? It's just not necessary.
Don't believe them if they pull this bit: "We need the down payment to ensure that you are
committed to buying this computer." Computers are selling like hotcakes, so it's not like they
would build a computer and be stuck with it forever if you didn't take it. Someone else will buy it.
Never put money down, especially cash, on a computer.
Always pay for your purchase with direct
debit ,cheque or credit card.
Missing pieces
If you open the box and everything isn't there, take it back immediately! Chances are good that you
were sold a computer someone else returned and everything wasn't put back properly. Tell the
people at the computer store that you want another computer. Don't accept their giving you the
missing parts. Unless someone there told you that you were buying a refurbished computer, he
cannot legally sell it to you.
No address in the mail-order ad
It's an easy scam: They open a business with a rented postal box, they place an ad into a circular
(and don't pay for it), and they have an 800 number. The orders fly in because the prices in the ad
are just too good to be true. That's because they are; two days later, the "business" doesn't exist
and folks are out thousands of dollars in cash. Reputable dealers post their physical addresses in their ads, along with their local phone
numbers.
Salespeople too busy to help
Your theory should be that if people are too busy to take your money, you don't want to give it to
them anyway. Go someplace else, to wherever you find someone who's willing to answer your
questions and take the time to fully explain what they have to offer you.
Salespeople in the store ignore you
If the salespeople in the store are ignoring you, one of two things is going on: Either no one knows
enough to walk up and help you, or no one gives a hoot whether you buy a computer. Apathy and
ignorance are two qualities you don't ever want to do business with, regardless of whether you're
buying a computer, a car, or some shoes. Also, be wary of any salesperson who refers to you behind your back as a "mark" — unless, of
course, your name is Mark.
I hope these tips will help you when shopping for your new computer.
If you have any questions at all ,dont hesitate to
call or email .
thx Brad
jbj computers
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